Website Built

Yes we do! On our Website Built plan we load in content and images for up to 5 pages.

On the first draft of your website, we write the content and pick relevant stock photos for you.

You can then feed back, page by page and let us know what changes you'd like us to make. Including changing content and images which we can swap out with your own versions.

Yes we do, if you're not happy with your purchase we'll refund you in full within 14 days of your first payment date. You will lose access to your test website and if we've put the website live for you, we'll uninstall our template from live too. Please check out our Terms of Service for all the details.

We'll make one small change per month, if you want us to.

That could be adding a blog post, swapping out an image, adding in a bit of text.

You just request a task for us to do through your website dashboard.

Our support is "unlimited" in terms of we will help you with whatever we are able to provide support with which is usually vast and far reaching. However, we do have a "fair usage" guideline with our support and will 100% be able to help you with any of the pre-loaded or recommended plugins.

The monthly membership has a minimum of 12 months and continues at the monthly price you signed up on. At month 12 you'll have the option to cancel your membership entirely. Your website will remain fully functional if you leave. You'll need to arrange your own hosting and plugin licences won't transfer when you leave.

Everything you'd want to. Page layouts are completely in your control, you can do hundreds of different layouts, effects and you have full control over colours, backgrounds, images, text sizing. If you get stuck, we're always available to support.

Yes you have full control over all the images you use and can upload new ones. The page layouts for our templates are there to give you something simple to work from, you can swap out all images and content, delete elements, rearrange elements. You can even create your own new layouts.

If we were to work with you one-to-one in our agency, a website with the amount of design time and functionality we have put in to our RSW designs plus the DFY element would cost you around £5,000 per website. Not to mention the additional plugins we've included in the template cost, which if purchased separately, would cost upwards of £1,500 per year. Plus access to our unlimited help via private support tickets. It's a really good deal!

On our Launch plan we create and load in content and images for up to 5 pages, on our LaunchPlus plan we'll create 10 pages.

So if that's all you need then yes we build the whole thing for you!

We also have a "Do It For You" add-on should you need something once you're already live or if your website is either bigger than 10 pages or requires something completely unique.

Our "DIFY" add-on prices start at £599 plus the upfront or monthly cost of joining Ready Steady Websites^® find out more about our "Do It For You" Service. We offer split payment options to make this as affordable as possible.

Yes, even though we only create up to 5 pages on Launch and 10 pages for you on LaunchPlus, you can still add as many additional pages as you like.

You can create as many new pages as you want and you can choose to load a pre-defined layout or create a page entirely from scratch if you like. The Page Builder is very powerful.

Yes, you can load your own videos via the Page Builder. Wherever possible we'd recommend using something like YouTube, Vimeo or Wistia to host the videos and then simply add those as embedded videos onto the website. It will make pages load faster and provide a better user experience for your customers across different devices.

No, this service is built on the WordPress.org self-hosted platform. You will either need to use our included web hosting or your own web hosting account.

Ready Steady Websites^® subscription comes with ONE ready-made website. You'll have access to a template plugin that gives you access to all of loads of ready-made websites page layouts.

No you don't have to have one to get started, but you'll need one before you go live.

We don't offer free domain names but we will help you choose and buy a domain name if needed. You'll need to buy your domain name and this will be at an additional cost.

You can purchase directly from our domain hub or via a third party.

Find out more and purchase a domain here.

No you don't have to have web hosting to get started, but you'll need to have web hosting before you go live.

We offer free website hosting for as long as you're a paying member. Alternatively, we can put the website live on your web hosting if you already have it. We will need to check your current web hosting to make sure it is compatible with WordPress.

Yes it is. We offer free website hosting for as long as you're a paying member. Alternatively, we can put the website live on your web hosting if you already have it. We will need to check your current web hosting to make sure it is compatible with WordPress.

For the most part we used load balanced servers that scale based on resources needed, so it's extremely rare to hit limits. If we do notice any spikes in terms of traffic and resources, which we assess on a case-by-case basis. If we feel that our included web hosting is no longer a good fit for your website we will contact you to offer alternative solutions based on your website file size, performance, CPU and RAM usage.

Our web hosting is powered by Cloudways and 20i. We endeavour to have your website available 24/7 and when downtime for maintenance is necessary we will inform you in advance.

No you don't have to use our included web hosting. But most of our members do because it's easier to have one point of contact for anything website related.

If you do not want to use our web hosting, we will set you up on your preferred WordPress compatible web host when you're ready to go live.

Yes, it is! We offer standard 10GB Mailboxes for our Ready Steady Websites® customers for as long as you're a paying customer and you are using our included web hosting. Please check the "Plan Details" section per plan for how many email mailboxes you are entitled too. You can connect to these via the web or sync them to your devices.

If you're looking for a more comprehensive mailbox with additional tools like calendars, docs and spreadsheets, we recommend Google Workspace for professional level email hosting and more. We will help you connect your domain to Google Workspace for you.

No you don't have to use our included email hosting, you can use whatever system you want to host your email mailboxes

Yes we do, our care plan is included as standard. We will keep all the website software up to date and provide a monthly report of what we have updated.

We recommend using the latest version of Google Chrome on Mac or Windows. The latest major version of Chrome, FireFox, Safari and Edge are all supported in terms of using the Page Builder to create layouts. iOS and mobile devices are not suited to using the Page Builder.

The websites themselves will work on all modern browsers and devices.