Website & Membership Site Templates Terms

IMPORTANT: By submitting a payment through readysteadywebsites.com (or any of its subdomains) you are agreeing to these terms and conditions.

If you do not accept these terms and the services detailed on readysteadywebsites.com, please do not proceed with the submission of your payment.

Terms and conditions of use & Acceptable use policy for readysteadywebsites.com

  1. License

Templates purchased from readysteadywebsites.com have a single use license. The template is intended for use on one website.

  1. Payments and Price Changes

When you purchase a template from readysteadywebsites.com, you are actually purchasing a membership subscription with Ready Steady Websites® which is a registered trademark of 2nd Floor Designs Ltd, which gives you a single use template and access to our Ready Steady Websites® membership website and private Facebook group for a period of a minimum of one year following the date of purchase.

Your membership will automatically continue after the end of the year. You may cancel your subscription at any time after the first year and your monthly payments will be stopped. If you're using one of our Membership templates, a copy of MemberPress will need to be purchased separately from Caseproof LLC if you want to continue receiving updates after you cancel your membership with Ready Steady Websites®.

If you are purchasing an additional template through the membership website then this can only be used by you or one of your businesses. You may not pass on or sell any Ready Steady Websites® template onto a third party unless by prior agreement. If we become aware that this has happened then we reserve the right to disable the template remotely.

2nd Floor Designs Ltd reserves the right to modify or discontinue, temporarily or permanently, our products or subscriptions or amend prices of all products or subscriptions, including monthly or annual subscription fees, at any time with or without notice. Such notice may be provided at any time by posting the changes to the 2nd Floor Designs Ltd Terms and Conditions. All prices are in GBP.

Please also make sure you read the Frequently Asked Questions as these provide more detail about cancellations, refunds and plugin licensing as well as ongoing costs.

  1. Refund Policy

Although we don’t think you’ll ever want a refund, we will gladly refund your purchase or joining fee if it’s requested within 14 days. No refunds will be given after 14 days from the initial purchase or joining date under any circumstances.

  1. Product Updates

Product updates are released as often as needed for bug fixes, compatibility, or feature additions.

  1. Newsletter and Email

We do not give your personal information to any third-party companies, as mentioned in our Privacy Policy. We do not add you to our Newsletter unless you specifically sign up at https://readysteadywebsites.com or any of its sub-domains.

2nd Floor Designs Ltd may on occasion send you email notifications related to your subscription. These transactional emails may include notification of subscription changes, changes to our terms and conditions and other transactional emails related to your purchases. You cannot unsubscribe from these account notices.

  1. Ownership

All of our products, with the exception of any third-party components contained in the products, are the property of 2nd Floor Designs Ltd. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.

Ready Steady Websites runs on the WordPress.org self-hosted platform. The WordPress.com platform is not supported and you will need to use our web hosting (included for paying members) or purchase the appropriate web hosting to host your live website.

To use our page builder we recommend using the latest version of Google Chrome on Mac or Windows. The latest major version of Chrome, FireFox, Safari and Edge are all supported in terms of using the page builder to create layouts.

Detailed system Requirements for using the Page builder are detailed here.

Our page builder is a licensed version of Beaver Builder provided by a third-party company, Fastline Media LLC with modified functionality for specific use with Ready Steady Websites®. Ultimate pack is provided by a third-party company, Brainstorm Force. Powerpack is provided by a third-party company, IdeaBox Creations. MemberPress is provided by a third-party company, Caseproof, LLC.

  1. Termination and Cancellations

2nd Floor Designs Ltd, in its sole discretion, has the right to suspend or terminate your account for violation of the Terms and Conditions and refuse any and all current or future use of the service or products provided by us. Termination will result in the deactivation or deletion of your account and access to your account, including the deactivation or deletion of all content on your website.

2nd Floor Designs Ltd reserves the right to refuse services or products to anyone for any reason at any time, refund your payment, and terminate your account if deemed necessary.

If you are dissatisfied with any aspect of our services or products and wish to terminate your account voluntarily, you may do so by contacting us, but no refund will be provided beyond 14 days after purchase. When you voluntarily terminate your account, we will deactivate and delete it and all content contained in it.

The monthly membership has a minimum of 12 months. At month 12 you'll have the option to continue paying on a reduced price of £29 per month (£39 if you're on our combo plan) so you don't lose access to our Layout Library, the membership website, FB group, and private support tickets. At month 12 you'll also have the option to cancel your membership entirely. If you're using our included hosting then you'll need to drop down to our £10 a month hosting only plan or we can move your website to another web host for you. Your website will still be 100% functional though. You'll still receive plugin and theme updates, unless you are on our membership package(s) where you'll need to purchase your own copy of MemberPress separately from Caseproof LLC if you want to continue receiving updates after you cancel your membership with Ready Steady Websites®.

If for any reason you stop paying your monthly membership within the first year, in the first instance we will do our best to contact you to discuss this. If payment is not forthcoming we reserve the right to disable your Ready Steady Websites® template and page builder and deactivate your Ready Steady Websites® account.

  1. Support

There are three ways we offer support. Firstly, you can use our tutorials in our Ready Steady Websites® membership site to answer almost all of your questions. Secondly, you can ask in our Members Only Facebook Group where we'll either jump in to help or one of our members will. Finally, you can ask us on a private support ticket which you can send to us directly from our Ready Steady Websites® membership site - these are responded to via email. We do not offer any 1:1 live, phone or video support.

  1. Warranty and Liability

The Ready Steady Websites® templates have been designed and built using methods of best practice.

We provide our products “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products, any third party plugins installed on your website or WordPress itself.

Ready Steady Websites® can not be held responsible or accountable for any promises, promotions or sales tactics used by third parties promoting us.

  1. Indemnity

You agree to indemnify and hold 2nd Floor Designs Ltd, officers, directors, employees and agents, harmless from any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to lawyer’s/attorney’s fees) arising from content you submit, post, transmit or otherwise make available through use of our services or products, your connection to our service or products, your violation of the Terms and Conditions, or your violation of any rights of another.

  1. Referral Partners and Affiliates
    Affiliate Terms and Conditions can be found here.
  1. WordPress Care Plans
    We offer WordPress Care Plans as an add-on to the standard Ready Steady Websites services. This is entirely optional and comes at an additional monthly cost. You can cancel any of our WordPress Care Plans at any time. Refunds are not available for our WordPress Care Plans.
  2. Understanding the process
    It is important that you familiarise yourself with the full Ready Steady Websites® process. This is provided in detail on our pricing page. Unless you have purchased a Do It For You add-on or paid for a separate service privately from us, you DO NOT get:
    13.1 Branding – The Ready Steady Websites® templates show off our branding skills but you don’t get a logo or any branding as part of your purchase. We can offer you one of our branding packages if you require it.
    13.2 Content – The Ready Steady Websites® demos show you how your website could look. We provide demo content and images but we don't provide images or content to be used on your actual website or load your content or images for you. Our worksheets provide you with guidance on how to plan and write your content and where to find images. The tutorials on the membership website will help you put your content on to your website.
    13.3 Your content loaded – We do not load your content, images or videos for you - that job is down to you using our wonderful tutorials. If you do need help with this, we have an add-on "Do It For You" service which starts at £599
    13.4 Free domain name – We will help you choose and buy a domain name if needed but this will be at an additional cost through a third party.
    13.5 Email hosting – We can recommend somewhere good to host your emails, but it is not a service we provide.
  3. Included Web Hosting
    We offer free website hosting for as long as you're a paying member. Alternatively, we can put the website live on your web hosting if you already have it. If you stop paying in year two but are already using our included web hosting and want to stay, you'll need to move to our "hosting only" plan which starts at £10 inc VAT pm. Our web hosting is powered by Cloudways and you can read their full terms and conditions here. We endeavour to have your website available 24/7 and when downtime for maintenance is necessary we will inform you in advance. We have limits on our web hosting capabilities in terms of traffic and spikes which we assess on a case-by-case basis. If we feel that our included web hosting is no longer a good fit for your website we will contact you to offer alternative solutions based on your website file size, performance, CPU and RAM usage.
  4. Privacy Policy

Please also refer to our Privacy Policy.

 

Online terms and conditions for the sale of digital products

We are so delighted you have decided to purchase a digital product from us! Please read the following important terms and conditions before you buy anything on our website.

Certain sections of these terms only apply to you if you are a ‘consumer’, that is if you are an individual acting for purposes which are wholly or mainly outside your business or profession. We shall let you know the relevant sections.

Here is a summary of some of your key rights:

By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134 say that if you are a consumer we must give you certain key information before a legally binding contract between you and us is made (see below). We will give you this information in a clear and understandable way. Some of this information is likely to be obvious from the context. Some of this information is also set out in this contract, such as information on our complaint handling policy.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that up to 14 days after receiving your products, in some cases, if you are a consumer, you can change your mind and get a full refund – see the section on the ‘Cooling Off Period’ below.

The Consumer Rights Act 2015 says products must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you're entitled to the following:

up to 30 days: if your products are faulty, then you can get a refund;

The information in this summary box summarises some of your key rights. It is not intended to replace the contract below which you should read carefully.

This contract sets out:
• your legal rights and responsibilities;
• our legal rights and responsibilities; and
• certain key information required by law.

In this contract:
• ‘We’, ‘us’ or ‘our’ means 2nd Floor Designs Limited; and
• ‘You’ or ‘your’ means the person using our site to buy products from us.

If you would like to talk to us about any aspect of this contract, please contact us by email at hello@readysteadywebsites.com

Who are we?
We are a limited company with company number 7266249 and with its registered office at 20 Street End, North Baddesley, Southampton, Hampshire SO52 9DY.

1 Introduction

1.1 If you buy products on our site you agree to be legally bound by this contract.

1.2 When buying any products you also agree to be legally bound by:

1.2.1 our website terms and conditions and any documents referred to in them;

1.2.2 specific terms which apply to certain products. If you want to see these specific terms, please visit the relevant webpage for the products.

The above documents form part of this contract as though set out in full here.

2 Your privacy and personal information

2.1 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

2.2 Our Privacy Policy is available here.

3 Ordering products from us

3.1 Below, we set out how a legally binding contract between you and us is made.

3.2 You place an order on the site by clicking on the ‘Buy’ button.

3.2.1 When you purchase a digital product from us at the end of the online checkout process by clicking on the Buy button, we will acknowledge it by email. This acknowledgement does mean that your order has been accepted, see below.

3.2.2 We may contact you to say that we do not accept your order. This is typically for the following reasons:

(a) the products are unavailable;
(b) we cannot authorise your payment; or
(c) there has been a mistake on the pricing or description of the products.

3.2.3 We will only accept your order when we email you to confirm this or deliver the products, whichever happens earlier. At this point a legally binding contract will be in place between you and us.

3.3 If you are under the age of 18 you may not buy any products from the site.

4 Right to cancel this contract.

4.1 You have the right to cancel this contract within 14 days of placing your order without giving any reason.

4.2 The cancellation period under 4.1 will expire 14 days after the date you place your order.

4.3 To exercise the right to cancel under 4.1, you must inform us of your decision to cancel this contract by a clear written statement (eg a letter sent by post or email).

4.4 To meet the cancellation deadline, you need to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

5 Effects of cancellation

5.1 If you cancel this contract in accordance with 4.1, we will reimburse to you all payments received from you.

5.2 We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.

5.3 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

6 Delivery

6.1 If the product is a one-off purchase of digital content, we will make the digital content available for download by you as soon as we accept your order.

6.2 If the product is to be delivered in instalments we shall supply the digital content to you as specified in the product description.
6.3 If something happens which:

6.3.1 is outside of our control; and

6.3.2 affects the estimated date of delivery;

we will let you have a revised estimated date for delivery of the products.

6.4 Unless you and we agree otherwise, if we cannot deliver your products within 30 days, we will:

6.4.1 let you know;

6.4.2 cancel your order; and

6.4.3 give you a refund.

7 Payment

7.1 We accept payment via Credit or Debit Card, depending on the product this can be paid for via PayPal or Stripe payment gateways, or any other method of payment you agree with us.

7.2 We will do all that we reasonably can to ensure that all of the information you give us when paying for the products is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

7.3 The price of the products includes VAT at the applicable rate.

8 Nature of the products

8.1 If you are a consumer, the Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example, that the products:

8.1.1 are of satisfactory quality;

8.1.2 are fit for purpose;

8.1.3 match the description.

8.2 While we try to make sure that the colours of our products are displayed accurately on the site, the actual colours that you see on your computer, mobile phone or other device may vary depending on the monitor that you use.

8.3 We may discontinue or modify products at any time without prior notice.

9 Faulty products

9.1 If you are a consumer, your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’), are set out at the top of this contract. They are a summary of your key rights. For more detailed information on your rights and what you should expect from suppliers of products, you can find out more from Citizens Advice on their website www.citizensadvice.uk or call them on 03454 04 05 06.

9.2 If you are a consumer, nothing in this contract affects your legal rights under the Consumer Rights Act 2015. You may also have other rights under common law.

9.3 Please contact us using the contact details at the top of this page within 7 days, if the products we supply are faulty and you wish to discuss with us the possibility of:

9.3.1 us repairing the products;

9.3.2 us replacing the products;

9.3.3 a price reduction; or

9.3.4 a refund.

10 End of the contract

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

11 Limit on our responsibility to you

11.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for:

11.1.1 losses that:
(a) were not foreseeable to you and us when the contract was formed; or
(b) that were not caused by any breach on our part; and

11.1.2 business losses.

12 Entire Agreement
These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, assurance or warranty given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

13 Disputes

13.1 We will try to resolve any disputes with you quickly and efficiently.

13.2 If you are unhappy with:

13.2.1 the products;

13.2.2 our service to you; or

13.2.3 any other matter;

please contact us as soon as possible.

13.3 If you wish to make a complaint, please send an email to hello@readysteadywebsites.com setting out the details of your complaint and we shall contact you within 7 days in order to try to reach a satisfactory outcome.

13.4 If you and we cannot resolve a dispute using our internal complaint handling procedure, and either of us want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract.

The laws of England and Wales will apply to this contract.

Mentoring Membership Terms

IMPORTANT: By submitting a payment through readysteadywebsites.com (or any of its subdomains) you are agreeing to these terms and conditions.

If you do not accept these terms and the services detailed on readysteadywebsites.com, please do not proceed with the submission of your payment.

Terms and conditions of use & Acceptable use policy for readysteadywebsites.com

  1. Payments and Price Changes
    When you join the Mentoring Membership from readysteadywebsites.com, you are purchasing access to a membership subscription with Ready Steady Websites® which is a registered trademark of 2nd Floor Designs Ltd. 2nd Floor Designs Ltd reserves the right to modify or discontinue, temporarily or permanently, our products or subscriptions or amend prices of all products or subscriptions at any time with or without notice. Such notice may be provided at any time by posting the changes to the 2nd Floor Designs Ltd Terms and Conditions. All prices are in GBP.
  2. Refund Policy
    Although we don’t think you’ll ever want a refund, we will gladly refund your first month’s membership subscription within 14 days of purchase if you haven’t started any of the courses. If you have started the courses, then we are not able to offer you a refund.
  3. Course Updates
    Updates are released as often as needed to keep up with changes to best practice or to services mentioned in the courses.
  4. Newsletter and Email
    We do not give your personal information to any third-party companies, as mentioned in our Privacy Policy. We do not add you to our Newsletter unless you specifically sign up at https://readysteadywebsites.comor any of its sub-domains. 2nd Floor Designs Ltd may on occasion send you email notifications related to your subscription. These transactional emails may include notification of subscription changes, changes to our terms and conditions and other transactional emails related to your purchases. You cannot unsubscribe from these account notices.
  5. Ownership
    All of our products, with the exception of any third-party components contained in the products, are the property of 2nd Floor Designs Ltd. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.
  6. Termination and Cancellations
    2nd Floor Designs Ltd, in its sole discretion, has the right to suspend or terminate your account for violation of the Terms and Conditions and refuse any and all current or future use of the service or products provided by us. Termination will result in the deactivation or deletion of your account and access to your account, including the deactivation or deletion of all content on your website. 2nd Floor Designs Ltd reserves the right to refuse services or products to anyone for any reason at any time, refund your payment, and terminate your account if deemed necessary. If you are dissatisfied with any aspect of our services or products and wish to terminate your account voluntarily, you may do so by contacting us, but no refund will be provided beyond 14 days after purchase and in line with section 2 of this agreement. When you voluntarily terminate your account, we will deactivate and delete it and all content contained in it.
  7. Warranty and Liability
    The Ready Steady Websites® courses and Mentoring Membership have been designed and built using methods of best practice. We provide our courses and guidance “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our courses or the information given in them and the Mentoring Membership. Ready Steady Websites® can not be held responsible or accountable for any promises, promotions or sales tactics used by third parties promoting us.
  8. Indemnity
    You agree to indemnify and hold 2nd Floor Designs Ltd, officers, directors, employees and agents, harmless from any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to lawyer’s/attorney’s fees) arising from content you submit, post, transmit or otherwise make available through use of our services or products, your connection to our service or products, your violation of the Terms and Conditions, or your violation of any rights of another.
  9. Payment Terms: Due to our 14-day refund policy we will not pay any commission until at least 15 days after the purchase to any referral partner who refers a new member to the Mentoring Membership. In the event of cancellation by the purchaser within the 14-day refund period, no commission will be due or payable to you. You will be able to view your sales commission live in the Referral Area. Commission will be paid at the end of each month into the bank account that you provide us with details of. There is a 60 day grace period before we pay out commission on pay monthly customers to make sure they clear their money back guarantee period and to ensure they make their second recurring payment on time and without issue. You are responsible for notifying us of any changes to your PayPal or bank account details.
  10. Our obligations and Affiliate Partner Dashboard: We will provide you with secure access to your private account in our Referral Area. Here you will be able to review our program's details and access your unique coupon code(s). When a customer enters your unique coupon code(s) at the Ready Steady Websites® checkout - you, the Referral or Affiliate Partner, will receive commission on the terms of this agreement. You will be able to see the number of sales you've referred in the dashboard. If you run any formal promotions for us we may review and approve the promotions you run for us. We may monitor your promotions as we feel necessary to make sure that they are up-to-date and to notify you of any changes that we feel will enhance sales.
  11. Referral & Affiliate Partner Services
    Affiliate Terms and Conditions can be found here.
  12. Privacy PolicyPlease also refer to our Privacy Policy.

 

Website Terms of Use

1 About our Terms
1.1 Thank you so much for visiting our website (the Site). These Terms explain how you may use this Site.
1.2 References in these Terms to the Site include all associated web pages.
1.3 You should read these Terms carefully before using the Site.
1.4 By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.
1.5 If you do not agree with or accept any of these Terms, you should stop using the Site immediately.
1.6 If you have any questions about the Site please contact us by email: hello@readysteadywebsites.com

1.7 Definitions

Content means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;

Terms
means these terms and conditions of use as updated from time to time under clause 14;

Acceptable use policy means the policy set out at the end of these Terms
Cookie policy means the policy here which governs how we use cookies in the Site;

We, us or our means 2nd Floor Designs Limited trading as Ready Steady Websites® with its registered office at The Studio, 20 Street End, Southampton, SO52 9DY

Online terms and conditions for the supply of goods or services means any terms and conditions which will apply to you ordering goods or services using the Site;

Privacy policy means the policy https://readysteadywebsites.com/privacy/ which governs how we process any personal data collected from you;

Submission means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site;

You or your
means the person accessing or using the Site or its Content.

1.8 Your use of the Site means that you must also comply with our Acceptable Use policy, our Privacy policy, our Cookie policy and our Online terms and conditions for the supply of goods or services, where applicable.

2 Using the Site
2.1 The Site is for your personal use only.
2.2 You agree that you are solely responsible for any costs and expenses you may incur in relation to your use of the Site.
2.3 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at hello@readysteadywebsites.com
2.4 We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

3 Ownership, use and intellectual property rights

3.1 This Site and all intellectual property rights in it including but not limited to any Content are owned by us. Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owner of them and free to use them as we see fit.
3.2 Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site.

4 Submitting information to the Site

4.1 Whilst we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not submit to the Site any information that you regard as confidential, commercially sensitive or valuable.
4.2 We may use any Submissions as we see reasonably fit on a free-of-charge basis. We shall not be legally responsible to you or anybody else for any use of Submissions.

5 Accuracy of information and availability of the Site
5.1 Whilst we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.
5.2 We may suspend or terminate operation of the Site at any time as we see fit.
5.3 Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
5.4 Whilst we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

6 Hyperlinks and third-party sites

The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party website does not mean that we endorse that third party's website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third party site.
Acceptable Use Policy

7 Acceptable use

7.1 As a condition of your use of the Site, you agree:
7.1.1 not to use the Site for any purpose that is unlawful under any applicable law or prohibited by these Terms
7.1.2 not to use the Site to commit any act of fraud;
7.1.3 not to use the Site to distribute viruses or malware or other similar harmful software code;
7.1.4 not to use the Site for purposes of promoting unsolicited advertising or sending spam;
7.1.5 not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
7.1.6 not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
7.1.7 not to use the Site in any manner that harms minors;
7.1.8 not to promote any unlawful activity;
7.1.9 not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
7.1.10 not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks; and
7.1.11 not to attempt to circumvent password or user authentication methods.

8 Interactive services

8.1 We may make interactive services available on the Site, for example areas where you can comment on Content.
8.2 We are not obliged to monitor or moderate Submissions to my interactive services. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.
8.3 We may remove or edit any Submissions to any of our interactive services whether they are moderated or not.
8.4 Any Submission you make must comply with our Submission standards set out below.

9 Submission standards

9.1 Any Submission or communication to users of our Site must conform to standards of accuracy, decency and lawfulness, which shall be applied at our discretion, acting reasonably. In particular, you warrant that any Submission or communication is:
9.1.1 your own original work and lawfully submitted;
9.1.2 factually accurate or your own genuinely held belief;
9.1.3 provided with the necessary consent of any third party;
9.1.4 not defamatory or likely to give rise to an allegation of defamation;
9.1.5 not offensive, obscene, sexually explicit, discriminatory or deceptive; and
9.1.6 unlikely to cause offence, embarrassment or annoyance to others.

10 Linking and framing

10.1 You may create a link to our Site from another website without our prior written consent provided no such link:
10.1.1 creates a frame or any other browser or border environment around the content of our Site;
10.1.2 implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
10.1.3 displays any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or
10.1.4 is placed on a website that itself does not meet the acceptable use requirements of this Policy.
10.2 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

11 Using our name and logo

11.1 You may not use our trademarks, logos or trade names except in accordance with these Terms.

12 Breach

12.1 We shall apply these Terms in our absolute discretion. In the event of your breach of the Terms we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action we consider necessary to remedy the breach.

13 Limitation on our liability

13.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any:
13.1.1 losses that:
(a) were not foreseeable to you and us when these Terms were formed; or
(b) that were not caused by any breach on our part
13.1.2 business losses.

14 Variation

No changes to these Terms are valid or have any effect unless agreed by us in writing. We reserve the right to vary these Terms from time to time. Our updated terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

15 Disputes

15.1 We shall try to resolve any disputes with you quickly and efficiently.
15.2 If you are unhappy with us please contact us as soon as possible to let us know.
15.3 If you want to take court proceedings, courts of England and Wales will have exclusive jurisdiction in relation to these Terms.
15.4 The laws of England and Wales will apply to these Terms.

Page modified on: 18 May 2022