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If we were to work with you one-to-one in our agency, a website with the amount of design time and functionality we have put in to our RSW templates would cost you around £5,000 per template. Not to mention the additional plugins we've included in the template cost, which if purchased separately, would cost upwards of £1,000 per year. Plus access to our tutorials and the unlimited help in our Facebook Group and via private support tickets. It's a really good deal!

All templates are designed and built by Chris Wharton of 2nd Floor. Chris has been working as a designer and web developer for 20+ years and has been using WordPress for twelve of those. 2nd Floor specialises in custom WordPress website builds and we’ve worked with massive corporate companies, successful entrepreneurs, small businesses and coaches across a range of different business disciplines.

Over the years we’ve sold Commercial WordPress themes to over 7,000 people and created bespoke websites and membership websites for our customers.

Ready Steady Websites^® has been designed and built for people who want a beautiful agency designed website, without the price tag whilst still having access to professionals who are experienced and know what they are doing.

What you get with each plan is exactly the same. We've structured our pricing to suit your needs, whether that is upfront to save money, or monthly to spread the cost evenly over the year - it's up to you. You still get access to the membership website, Facebook Group, theme and plugin updates and unlimited private support tickets.

Not at all. Some people get started straight away, some people have waited a couple of months to get going.

When you join you get instant access to our membership site where you'll find your success pathway document and our helpful worksheets on how to structure your site. These worksheets take you through the process of creating a sitemap, writing content, choosing images and planning your site. You'll also have instant access to all of our helpful video tutorials covering everything you could possibly imagine about creating your site.

When you're ready to get going you just fill out our "Get to know you" form with all of your details and we'll then create your site for you on our test server.

If you're on anything but the Lite plan we'll upload your logo, colour palette, fonts and add the pages from your sitemap where we load in pre-designed layouts based on the names of your sitemap pages.

It's then over to you to add in all of your content, images, videos etc. and we're there every step of the way to help if needed.

No, this service is built on the WordPress.org self-hosted platform. You will either need to use our included web hosting or your own web hosting account.

No we don't, but we do have a "Do It For You" add-on to help with that. Our "DIFY" add-on prices start at £599 plus the upfront or monthly cost of joining Ready Steady Websites^® find out more about our "Do It For You" Service.

On our Pro, Membership and Combo plans if you provide your logo, colours, fonts and sitemap then we'll set the website up with those elements and choose pre-designed layouts for you to then load in your content etc. using our very helpful and easy to follow tutorials on the Ready Steady Websites® Membership site.

DIFY is not available as an add on from the Lite plan.

Yes we do, if you're not happy with your purchase we'll refund you in full within 14 days of your first payment date. You will lose access to your test website and if we've put the website live for you, we'll uninstall our template from live too. Please check out our Terms of Service for all the details.

There are four ways we offer support. Firstly, you can use our tutorials in our Ready Steady Websites® membership site to answer almost all of your questions. Secondly, you can ask in our Members Only Facebook Group where we'll either jump in to help or one of our members will. Thirdly, you can ask us on a private support ticket which you can send to us directly from our Ready Steady Websites® membership site - these are responded to via email.

Lastly, you can ask 1:1 on a 20 min Zoom call during Wednesdays 1pm to 3pm UK time. These sessions are first come, first served so have limited availability.

Our support is "unlimited" in terms of we will help you with whatever we are able to provide support with which is usually vast and far reaching. However, we do have a "usual usage" guideline with our support and will 100% be able to help you with any of the pre-loaded or recommended plugins. This is 99% of our members. If you have however installed a disallowed plugin or have had a team member working on your site and they have caused damage to the site which requires additional custom time to unpick, then there may be an additional charge.

Yes, for as long as you are a paying member of Ready Steady Websites^® we provide an active licence key for MemberPress on our Membership or Combo plan. That alone is a saving of $699 a year!

If you want to drop down to our hosting only plan or cancel your plan, you will need your own MemberPress licence due to the way their licensing works.

We have specifically designed these templates for anyone who is creating a brand new membership website. If that's you then it's nice and easy to set up so go ahead and join!

If you already have an existing membership site with active members but you love our templates and you're running MemberPress, then get in contact. We can help you integrate our templates onto your membership site, but we need to take a look first before you join Ready Steady Websites as this is a bit more technical to implement.

The monthly membership has a minimum of 12 months.

At month 12 you'll have the option to continue paying on a reduced price of £29 per month for Website Lite and Pro, £39pm on the Membership site plan and £49pm on our Combo plan so you don't lose access to our Layout Library, the membership website, FB group, and private support tickets. At month 12 you'll also have the option to cancel your membership entirely.

If you're using our included hosting then you'll need to drop down to our £11 a month hosting only plan or we can move your website to another web host for you. Your website will still be 100% functional though. You'll still receive plugin and theme updates, unless you are cancelling our membership plan(s) where you'll need to purchase your own copy of the MemberPress WordPress plugin due to the way their licensing works.

We have a minimum 12 month commitment across our upfront and monthly plans. If you cancel in this time on a monthly plan without paying for the remainder of the year then your website will be taken offline until the outstanding payments are settled. If you cancel on an upfront plan before the end of the year or cancel any plan from month 12 onwards then your website will be fully operational still. However, you'll lose access to the Ready Steady Websites® membership website, Layout Library plugin, FB group and private support tickets. If you're using our included hosting then you'll need to drop down to our £11 a month hosting only plan or we can move your website to another web host for you. You'll still receive plugin and theme updates, unless you are on our membership package(s) where you'll need to purchase your own copy of the MemberPress WordPress plugin due to the way their licensing works.

All our prices are inclusive of VAT. The tax you pay depends on your country in relation to UK VAT and VAT MOSS laws. For example if you're in Switzerland or the United States you won't be charged VAT.

You'll see a confirmation of what you are paying on the 2nd step of the joining process before you enter your card details.

Everything you'd want to. Page layouts are completely in your control, you can do hundreds of different layouts, effects and you have full control over colours, backgrounds, images, text sizing. If you get stuck, we're always available in the FB group or on support.

Yes you have full control over all the images you use and can upload new ones. The page layouts for our templates are there to give you something simple to work from, you can swap out all images and content, delete elements, rearrange elements. You can even create your own new layouts.

No, we don't provide templates that can be uploaded to another site, even if it's WordPress.

Ready Steady Websites® is a "website in a box". When you join RSW you can choose your core template and we set that up on our preview (test) server for you. It's the whole site as you see in the demos, not just some page layouts.

If you're on our Pro plan or above we'll also load your logo, fonts and colours onto your website for you, we'll add the pages you tell us you need using pre-designed layouts. We'll connect your payment and email systems too if you need us to. All you need to do is concentrate on adding your content, photos and videos using our pre-designed layouts.

No, we do not load your content and images for you. That job is for you.

On Website Pro, Membership and Combo plans: If you provide your logo, colours, fonts and sitemap when you fill out our "Get to know you" form then you will get a cloned version of the demo website with all of the demo content and images but your website will be branded to you with your provided logo, colours and fonts.

On Website Pro, Membership and Combo plans: If you send us a sitemap we'll provide your website on our test server with all of the pages you asked for pre-loaded with a "best guess" page layout that we think will best match the pages. The page layouts from your chosen demo will be used.

If you would like us to build the whole website for you, we do offer a separate service and can provide you a quote on an individual basis, DIFY upgrade is not available on the Lite plan.

Yes we do, our "DIFY" add-on prices start at £599 plus the upfront or monthly cost of joining Ready Steady Websites^® find out more about our "Do It For You" Service.

DIFY is not available as an add on from the Lite plan.

Yes, you can add as many pages as you like, the templates and page layouts are there to help you visualise how your website will look as well as make it easy for you to just switch out the content and images yourself.

You can create as many new pages as you want and you can choose to load a pre-defined layout or create a page entirely from scratch if you like. The Page Builder is very powerful.

Yes, you can load your own videos via the Page Builder. Wherever possible we'd recommend using something like YouTube, Vimeo or Wistia to host the videos and then simply add those as embedded videos onto the website. It will make pages load faster and provide a better user experience for your customers across different devices.

Ready Steady Websites^® membership comes with ONE template for ONE website. If you want more than one template for more than one website, all you need to do is purchase more templates from within the membership website. There is a discounted one-off fee for each new template but we don't keep increasing your monthly membership cost. If you're on our Pro, Membership site or Combo plans and remaining a paying member, you'll also have access to our Layout Library plugin that gives you access to all of our template page layouts.

No you don't have to have one to get started, but you'll need one before you go live.

We don't offer free domain names but we will help you choose and buy a domain name if needed. You'll need to buy your domain name and this will be at an additional cost through a third party.

No you don't have to have web hosting to get started, but you'll need to have web hosting before you go live.

We offer free website hosting for as long as you're a paying member. Alternatively, we can put the website live on your web hosting if you already have it. We will need to check your current web hosting to make sure it is compatible with WordPress.

If you stop paying in year two but are already web hosting with us and want to stay, you'll need to move to our hosting only plan which starts at £11 inc VAT pm.

If you want to drop down to our hosting only plan or cancel your plan, you will need your own MemberPress licence due to the way their licensing works.

Yes it is. We offer free website hosting for as long as you're a paying member. Alternatively, we can put the website live on your web hosting if you already have it. We will need to check your current web hosting to make sure it is compatible with WordPress.

If you stop paying in year two but are already web hosting with us and want to stay, you'll need to move to our hosting only plan which starts at £11 inc VAT pm.

If you want to drop down to our hosting only plan or cancel your plan, you will need your own MemberPress licence due to the way their licensing works.

We have limits on our web hosting capabilities in terms of traffic and spikes which we assess on a case-by-case basis. If we feel that our included web hosting is no longer a good fit for your website we will contact you to offer alternative solutions based on your website file size, performance, CPU and RAM usage.

Our web hosting is powered by Cloudways and 20i. We endeavour to have your website available 24/7 and when downtime for maintenance is necessary we will inform you in advance.

No you don't have to use our included web hosting. We will set you up on your preferred WordPress compatible web host when you're ready to go live.

Yes, it is! We offer standard 10GB Mailboxes for our Ready Steady Websites® customers for as long as you're a paying member of one of our Lite, Website Pro, Membership Site or Combo plans and you are using our included web hosting. Please check the "More Details" section per plan for how many email mailboxes you are entitled too. You can connect to these via the web or sync them to your devices.

If you're looking for a more comprehensive mailbox with additional tools like calendars, docs and spreadsheets, we recommend Google Workspace for professional level email hosting and more. We will help you connect your domain to Google Workspace for you.

No you don't have to use our included email hosting, you can use whatever system you want to host your email mailboxes

No, we don't keep your website, plugins or theme up to date. We do provide training on how to do this in our membership website and we offer WordPress Care Plans to take care of all of the above for you, at an additional monthly cost of £49 which you can cancel at any time.

We recommend using the latest version of Google Chrome on Mac or Windows. The latest major version of Chrome, FireFox, Safari and Edge are all supported in terms of using the Page Builder to create layouts. iOS and mobile devices are not suited to using the Page Builder.

The websites themselves will work on all modern browsers and devices.